I am in private practice since July 2006 in partnership with Dr. Akshay Shah, neurologist and clinical neurophysiologist at San Jose Pacific Neurology Center. We got the Zeto system in September 2019 and since then we have become part of a successful journey to the present Zeto system. The setup for routine EEG has decreased to 5-10 minutes from previous durations of 30 minutes to 1 hour. Removal of electrodes is very easy. Quality of both EEG and video is very impressive now with all the upgrades and enhancements. There is an artifact reduction tool also which helps interpret EEGs with movement and muscle artifacts. Routine EEG is integrated with photic stimulator as well. All the EEGs are stored in the cloud and can be reviewed in live or recorded mode.
The Zeto EEG system has been extremely useful during the covid pandemic where close exposure of EEG technologist to the patient was reduced substantially. This was true for set up, recording, and cleaning of the unit. Over the years, the video quality has improved, and it is easy to differentiate epileptic versus nonepileptic events. Patient is also happy as amount of time spent in the office during the procedure has decreased at least by 50-60%. We were able to perform EEGs during the peaks of the pandemic, thanks to Zeto.
Another thing I observed working with Zeto was exceptional customer service. From the day we placed the order, we received personal attention from Aswin Gunasekar, CEO. Whether it was supplies, video quality, artifact reduction, training of EEG technologist, or network issues, the help was just a phone or email away. I am also very impressed by John Crawford, R.EEG.T/EPT, Associate Director of Customer Success. He has such a deep knowledge of EEG acquisition and interpretation with lots of practical tips to acquire EEG data without artifacts. In summary, getting the Zeto EEG system for our practice was one of the best decisions made during my professional life and I am very happy with the product as well as the customer service.